Terms of Service

Welcome to nefix.co.uk. By using our website or placing an order, you agree to the following terms and conditions. Please read them carefully before using our services.

1. About Us

This website is operated by Nefix ("we", "our", "us"). Our business is registered in the United Kingdom. For any enquiries, please contact us at support@nefix.co.uk.

2. Use of the Website

By accessing our website, you agree to use it only for lawful purposes and in a way that does not infringe the rights of others.

You must not:

  • Misuse the website by introducing viruses or other harmful material

  • Attempt to gain unauthorized access to our systems

  • Use content from our site for commercial purposes without permission

3. Products & Services

All products are subject to availability. We reserve the right to:

  • Change or remove products without notice

  • Limit quantities available for sale

  • Refuse or cancel orders at our discretion

4. Orders

When you place an order, you will receive an email confirmation. This does not mean your order has been accepted. We will confirm acceptance by sending a dispatch confirmation email.

We reserve the right to:

  • Cancel an order if we cannot fulfill it

  • Refuse orders suspected of fraud or misuse

5. Pricing & Payment

All prices are in GBP (£) and include applicable VAT unless stated otherwise.

We accept secure payment methods via trusted third-party providers (e.g., Stripe, PayPal). By placing an order, you confirm that you are authorized to use the chosen payment method.

6. Delivery

We aim to dispatch orders within the estimated timeframes. However, delays can occur, and we are not liable for delays caused by external factors.

Shipping fees and delivery times are shown at checkout. Risk passes to you upon delivery.

7. Returns & Refunds

You have the right to cancel your order within 14 days of delivery under the UK Consumer Contracts Regulations.

Items must be:

  • Unused and in original packaging

  • Returned within 14 days of cancellation request

Please visit our Returns Policy for full details.

8. Warranty

We offer warranties on selected products. Warranty details and periods will be stated on the product page. Warranties do not cover damage caused by misuse, accidents, or unauthorized repairs.

9. Limitation of Liability

We are not liable for:

  • Indirect or consequential losses

  • Loss of income, business, or data

  • Any damage caused by improper use of the product

Our liability is limited to the value of the product purchased.

10. Intellectual Property

All content on nefix.co.uk, including text, images, logos, and graphics, is the property of Nefix or licensed to us. You may not reproduce, distribute, or use our content without permission.

11. Privacy

Your personal data is handled according to our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

13. Contact

For questions about these Terms, please contact:

Email: support@nefix.co.uk
Website: https://nefix.co.uk