Privacy Policy

Welcome to nefix.co.uk ("we", "our", "us"). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://nefix.co.uk, and interact with our services.

1. Information We Collect

We may collect and process the following data about you:

a. Personal Information:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Payment information (processed securely via third-party processors)

b. Automatically Collected Information:

  • IP address

  • Browser type and version

  • Pages visited and time spent on site

  • Device information

  • Cookies and similar technologies (see Section 6)

2. How We Use Your Information

We use the information we collect to:

  • Fulfil and manage your orders

  • Provide customer support

  • Process payments securely

  • Improve our website and services

  • Send marketing communications (with your consent)

  • Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, delivery services)

  • Legal authorities if required by law

  • Analytics and marketing partners (with consent)

All third parties are required to keep your data secure and only use it in accordance with our instructions.

4. Your Rights

Under the UK GDPR, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict processing

  • Withdraw consent at any time (for marketing, etc.)

  • File a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, contact us at support@nefix.co.uk.

5. Data Retention

We keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

6. Cookies

We use cookies to enhance user experience, analyse traffic, and provide personalised content. You can manage cookie settings in your browser or via our cookie banner.

7. Security

We take appropriate security measures to prevent unauthorized access, disclosure, or destruction of your personal data. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Email: support@nefix.co.uk
Website: https://nefix.co.uk